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Orders without customisation will be despatched the same working day if ordered before 2.00 p.m. Orders with customisation, including orders with embroidered badges, are typically despatched in only 2 working days from confirmation of artwork. Please allow up to 1 day for shipping.

Please note orders with short sleeving will take approximately 4 working days on top of the above timescales to complete.

Samples are strictly limited to 6 garments only (however a Rio shirt + Baselayer counts as 1 garment) and we are unable to send samples of accessories. Should you place a sample request and already have a sample order (taking the total number of garments over 6) either in transit or in your possession we will hold the second request until the original items are either returned or paid for.

If we have shipped a different size to what you confirmed, we will replace the goods free of charge. However we cannot replace customised goods supplied in accordance with the customisation sheets that you have confirmed. We therefore strongly suggest that you have a sample if you are unsure of sizes.

Any goods that are supplied uncustomised can be returned for an exchange providing that they are done so in an unused condition.

If you wish to be removed from either (or both) our postal or e-mail lists, please e-mail us at enquiries@footballkit.co.uk, call us on 01943 601938, click the unsubscribe link on the marketing e-mail received or fill out our contact us form Contact Us to be removed.